Growth for independent businesses

REWARD ADVOCACY,
NOT JUST LOYALTY.

By rewarding advocacy, not just loyalty, you gain new customers as well as keep old ones. By being part of an authentic independents-only network you attract customers who choose local and want to help you grow.

Here's some good reasons you should choose IndiStamp to help your business grow.

01

Not just another loyalty app

OK yes we're a loyalty app, but we're doing things that set us apart from the others, creating growth as well as retention.

02

Gain new customers

Stamps on cards are a well-proven rewards currency, and with IndiStamp your customers earn stamps for repeat visits and for introducing their friends.

03

Build your community

Engage your customers using your IndiStamp portal. With our in-app messaging, you can send updates and build a community around your business.

04

Authenticity

We have a strict independents-only policy. That way, our app users can be assured that they are supporting independent businesses.

05

Effortless to setup & run

We know you're busy. If you want it to, IndiStamp will just run itself. But if you love data...

06

...you may get hooked on the data

How many stamps issued, how many referrals made, how many referrals succeeded, how much you've grown. Visible ROI in charts and numbers!

07

Discovery

As the network grows, users will discover new independent businesses, especially when visiting somewhere new.

08

Single-visit customers can help too †

Capture those single-visit customers too, let them tap in. They're increasing their impact and may refer friends back home to expand your reach.

09

Suggestion box †

Anonymous and private feedback from your loyal customers helps you improve.

10

Quality user experience. Robust tech.

Our app is free, beautiful, bug-free and ad-free and is totally reliable even if there's no signal. No frustrated customers.

11

We're purpose-led

A purpose-led business asks itself "what impact do we want to make, and how do we build a sustainable business around that?" We're priced for impact, not profit. Read more about us here.

12

Point of Sale to help you grow

We provide everything you need to engage your customers, to let them know they can earn rewards and help you grow.

How it works

SIMPLE TO START.
QUICK TO GROW.

Thinking of joining us? This is what the journey looks like.

  1. 01

    Sign up

    This takes minutes. Tell us about your business and provide your details through our payment provider Stripe. No payments will be taken until the end of the trial period. We create an account for you immediately.

  2. 02

    Setup your store and rewards

    Login to your portal. Setup up your store details and gallery images. Create your first reward stampcard, choosing its style and size. Set up your referral rewards. You decide how many stamps a new customer referral is worth.

    Store setup dashboard Stamp card setup dashboard
  3. 03

    Receive your point-of-sale materials

    You'll receive your beautiful point-of-sale materials to help you promote IndiStamp as a way of helping your business grow. And a branded 'puck' your customers tap to collect stamps — it's NFC, so no batteries, and integrations. Ready to go the moment it arrives.

    IndiStamp point-of-sale materials
  4. 04

    Customers get the app and earn stamps

    The app takes under 30 seconds to download and sign in - we don't need any personal details. Your customers earn stamps in two ways — tapping at purchase, or by successfully referring friends to your store. When they've completed a card they show it to you to redeem their reward. It even works offline.

  5. 05

    You grow. More repeat visits. More new customers

    Your loyal customers will refer their friends, some of whom will also become loyal customers, and will also refer friends. Other new customers arrive because they've seen you in the app — they're actively looking for independent businesses, especially when visiting a new area.

  6. 06

    Track progress. Build community

    Your IndiStamp portal gives you real-time data so you can see exactly what's working. Use this information to engage with your community using the in-app messaging system.

Join IndiStamp

Got questions?

For vendors

The ROI of the classic loyalty stamp card is already well known. IndiStamp is effectively a digital representation of this, but with some features that only our modern tech allows:

Referrals. Your customers will introduce friends to your store. When the introduced friend accepts the invite, they both receive a stamp or a number of stamps, as defined by you in your settings. You gain new customers, and your regulars get rewarded for spreading the love.

Data. You can see stamps issued, cards completed, and new customers referred, busiest times of day, lapsed customers etc. You can tweak your rewards and track performance.

Communications / CRM. Communicate with your customers by creating in-app messages. Encourage lapsed users back. Make quieter times busier. Sell off last minute stock. There's lots of possibilities.

Discovery. Our users are conscious, ethical consumers actively looking for independent businesses — especially when visiting a new town or city. They'll find you in our app.

Our marketing. We run our own socials and regularly make content about our vendors, increasing your visibility and footfall.

Exactly — and that's precisely why we built IndiStamp. You want something that helps you grow, right? Our users get stamps not only for buying your stuff, but for referring new customers to you. They want your business to flourish, and they're being incentivised and rewarded for helping it grow.

Our app users are also conscious, ethical consumers actively looking for independent businesses — especially when visiting a new town or city. They'll find you in our app - another source of new customers.

We're probably like you — a small independent business. We're family run, with very low overheads, and we care deeply about small businesses and the damage that big corporates and chains are causing to high streets in the UK. We're not greedy, and we don't have investors or bank loans to pay off.

We're a purpose-led business, not profit-led. A purpose-led business asks "What impact do we want to have, and how do we build a sustainable business around that?", and that's exactly what we've done. When we've fully launched, we'll announce our affordable price. We'll be priced for impact, not margin.

We'll be charging what we think is a very affordable price because we want you to see the ROI quickly, and we want it to be a 'no-brainer' purchase. It doesn't matter how busy you get, or how many customers you have — we will charge one single price per store.

With our focus on independent businesses, our purpose-led prices, our 100% green energy hosting, and our focus on B-corp service providers, we like to think we're a business-boosting tech-for-good.

No setup fee. Once you've signed up we send you a point-of-sale 'badge' that customers tap on with their phones to get stamped. There is no charge for the hardware or postage. As soon as you receive it you can get going — growing your business and rewarding your customers.

We know you're busy. We've made it as easy as possible. You don't need to provide much to get started, and when your badge arrives you can start using it immediately — no setup or configuration required.

There's an admin portal showing your performance data, but you don't have to go there if you don't want to. Running IndiStamp is completely maintenance and hassle-free.

It's a small point-of-sale NFC 'badge' on a puck — a wooden disc with an IndiStamp epoxy logo on top. The NFC tag is hidden under the logo. Customers simply tap their phone on it to collect a stamp. It sits neatly on your counter and just works. It requires no batteries, no wifi, nothing.

Everyone knows the traditional stamp card shows good ROI — and we're confident the £TBA* monthly fee will be dwarfed by the benefits. You'll retain existing customers, gain new ones through referrals, and attract footfall from users who discover you in the app.

You'll see it in your own data. And when we've gathered valid industry-wide numbers, we'll share them with you too.

For app users

Sign up is really easy. We send a code to your phone number and then you're in, tapping straight away. It takes under 30 seconds.

We never share your phone number with anyone else, not even our stores and vendors can see your details.

The app is completely free to download and use. You're supporting your local independent businesses just by using it.

For everyone

App users can refer friends to businesses they love, by sending them a message. When the referred friend accepts the invite they both receive a number of stamps, as defined by the vendor.

Nothing. Using customers' individual data isn't in our business model — we don't share it with anyone or sell it to anyone. If this ever changed, we'd never do it without express permission, full transparency, and default opt-out.

Vendors use aggregated, anonymized data to understand trends and improve their services.

Customers sign up with only their phone number — fast and frictionless. They can later choose to supply stores with their email address for marketing purposes and receive a reward in return.

Great question! An independent business is one that is locally owned and controlled, and not part of a larger national or multinational chain.

A business is typically considered independent if it has most of these traits:

  • Ownership: Owned by an individual, family, or small group (not a large parent company)
  • Control: Key decisions (pricing, suppliers, branding) are made locally
  • Scale: Usually one location or a small number of locations
  • Brand autonomy: Not operating under a national chain brand

During signup, we ask businesses to self-certify that they meet our definition of an independent business. And we do check! IndiStamp is for independents only.

IndiStamp is a small family-run independent purpose-led business based in Bristol, a city known for its independence of thought and its independent businesses.

Find out more about us, who we are, and why we're doing this, on our About Us page.

We're glad you asked!

Our website, api and database is all hosted by an independent green hosting provider powered by 100% renewable energy. Within our first year we hope to be applying for B-Corp status.

You can't. Please jog on.